0800 Numbers: Helping to Beat January’s Business slow up

The first month of the year can be a slow period for the United Kingdom business community and the present economic downturn is going to impact upon this to a greater degree.

A lot of businesses are now looking at various cost effective means that they can focus the number of questions they receive and which then, produce more through put.

A very well-liked way of businesses reaching this objective is to offer their customers a totally free telephone call.

0800 numbers cost you nothing to call to call from a normal landline and many organisations that use them experience a dramatic rise in the amount of enquiries they get. In fact, research by the Institute of Direct Marketing has concluded that a business that uses an 0800 number can boost their amount of calls by in the area of 185%.

Just one benefit that lots of UK organisations are experiencing by applying 0800 numbers to their business.

Below are 7 more:

1. 0800 numbers are non-geographic – meaning they are not location specific like normal landline numbers. Ensuring, businesses can draw in a greater amount of business outside of their local vicinity as they cant be restricted by their location.

2. Provided with the choice, 63% of people say that they would always call a freephone number first (Teleculture 2000).

3. The Henley Research Centre surmised that 68% of the public feel that businesses which offer 0800 numbers are thinking more about their potential customers.

4. 0800 numbers, like all non-geographic telephone numbers, enable organisations to immediately tidy up their phone systems with online call handling features – such as greeting messages and call divert.

 5. Online call statistics systems allow company owners/managers/marketers to see the region of enquirers to their 0800 number, amount of missed calls and busy periods in order to help with marketing/customer relations and organising staff numbers more efficiently.

 6. Businesses can control the area they want to receive their incoming enquiries (e.g. out of hours and in the case of a disaster). Their 0800 number can be rerouted to any UK landline or mobile with Call divert features

7. All enquiries to 0800 numbers can be put in a queue when combined with internet call queuing systems. allowing companies to receive a greater number of enquiries and not miss out on potential business.

So it’s evident that simply by using a freephone telephone number, businesses can increase the amount of enquiries they get, deal with their callers more efficiently, organise staff efficiently and stand out from their competitors – all areas that are essential in business and vital for organisations to grow in this time of economic uncertainty.

For business owners, a simple change of telephone number could be the most important resolution that they make in 2009.

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